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AggroChat #172 – The Destiniest Destiny

May 21, 2019September 10, 2017 by AggroChat

Featuring: Ashgar, Belghast, Grace, Kodra, Tamrielo and Thalen

Tonight we have a bunch of stuff on the docket. We lead off with a discussion about Pax West 2017 that Tam, Kodra and Ashgar attended last weekend. From there we dive into some discussion about the Destiny 2 PS4 launch and how it has been consuming every moment of Bel’s game time. Another big accomplishment is that our Guild in Guild Wars 2 successfully captured the Guild Hall… and have unlocked a completely engrossing minigame in the form of upgrading it. We delve a bit into the mobile game Legendary Game of Heroes, and then veer off the deep end into some discussion about Sonic Mania and the Sonic Archie Comics. The insanity that follows continued long after the podcast… and ultimately had a bunch of us leaving the channel to avoid it. Lastly we talk a bit about Magic the Gathering Arena, their attempt to capture that Hearthstone goodness with actual magic cards.

Topics Discussed

Pax West 2017
Destiny 2 PS4
Guild Wars 2 Guild Hall
Legendary Game of Heroes
Sonic Mania
Sonic Comics
Magic the Gathering Arena

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November 4, 2015 by Belghast

King of Match Three

Yesterday morning was the Activision Blizzard earnings call for investors, and much of the focus has been on one particular tidbit of information. They announced that they are acquiring Candy Crush maker King Digital for the sum of $5.9 Billion dollars. The reaction to this announcement has been pretty varied, because in truth… many “core” gamers loath the concept of games like Candy Crush. First off there is some confusion to clear up. Activision Blizzard is not the same thing as Blizzard Entertainment, so early reports I saw talked about Blizzard buying King Digital… which caused some outrage. Activision Blizzard is the big parent company that pulls all the strings of the various products from Call of Duty to Skylanders to of course the Blizzard franchises. At first I have to admit I was taken by surprise by the announcement but that pretty much went away immediately when I thought about it. In doing this deal ActiBlizz is essentially buying instant relevance in the traditional mobile gaming market.

Now you might be saying to yourself… But Bel, Activision and Blizzard already doing mobile gaming. Sure they do… but they do it in a way that attempts to appeal to “core” gamers that are wanting something on their phone to play when they don’t have access to their normal gaming platforms. This is a vastly different market than the one that King Digital generally focuses on which are for lack of a better term “casual” and “mobile exclusive” users that would never in a million years… consider themselves gamers. Essentially King Digital targets people like my wife, that spends plenty of time playing games on her iPad but does not in any fashion think of herself as a gamer. So in essence with this one… albeit expensive acquisition, they now cover a market that they did not serve in any fashion. Sure Hearthstone is a great mobile game… but it really only draws in people who already are in the fold of “gamers”. The big thing is all of these “non-gamers” have prove time and time again that they are in fact willing to spend money on micro-transactions.

What This Means

In truth I doubt for the short term it really means anything. Activision will continue releasing big budget shooters like Call of Duty and Destiny… and Blizzard will continue flirting with e-sports while still not quite certain what to do with World of Warcraft. Another big chunk of this earnings report was a note that the WoW subscription numbers have more or less stabilized from their post Warlords of Draenor free fall. I feel like there is some fuzzy math at work here, but according to the official figures they have dropped from 5.6 Million to 5.5 Million. There was a strange little definition that was released to explain what they determined a subscriber.

Subscriber Definition: World of Warcraft subscribers include individuals who have paid a subscription fee or have an active prepaid card to play World of Warcraft, as well as those who have purchased the game and are within their free month of access. Internet Game Room players who have accessed the game over the last thirty days are also counted as subscribers. The above definition excludes all players under free promotional subscriptions, expired or cancelled subscriptions, and expired prepaid cards. Subscribers in licensees’ territories are defined along the same rules.

This makes me think that these subscription numbers are in fact counting WoW Token players… seeing as how that would count as “prepaid” access. So the actual month to month subscription numbers would be a bit lower. To some extent I wish they would have broken those numbers out separately… since a monthly sub is semi-guaranteed income, and a token is a one time purchase. The other big news however is that they plan on this being the last month they actually announce subscription numbers. Instead they have a new sort of engagement number formula that they are working on to determine the health of the game.

At first glance this sounds a bit odd… and maybe like they are trying to hide losses within the cloak of mathematics. However… we are just days away from Blizzcon and it makes me wonder. Will this finally be the year that they announce World of Warcraft going to a free to play model? Cutting the ties of relying on subscriptions to convey the health of the game… would at least be one step in that direction. If I were Blizzard I would be seriously considering it… because honestly Free to Play seems to work. With the recent high publicity relaunch of Wildstar… that game is doing significantly better now than it was, and the same was essentially true with Star Wars the Old Republic went to the model. Free to Play has been the salvation of otherwise dying games… and even though World of Warcraft is far from dying… I still think they would benefit from the switch. It would be a massive shift in methodology and would probably change the way content is delivered, but it would also bring back a bunch of players that want to dip their toes in the game every now and then… but not feel like they are chained to a subscription. Heroes of the Storm and Hearthstone are both wildly success as Free to Play experiences… and with Overwatch starting to ramp up and following that same model… it just seems like Blizzard has wrestled with how to make it work.

What I Hope Happens

So while I don’t think anything will change for a bit… my hope is that through this deal there is some cross pollination of skillsets. I would love to see better integration of mobile platforms and traditional games. As you know I have been playing a lot of Destiny… and quite honestly the way that game works is just not as clean as it should. There are a lot of things that you can do through the website… slightly different things that you can do through the mobile app… and even a different set of things through the game itself. The entire process feels cludgy as hell… but an attempt to move in the direction of giving players access to tools outside of the game. Now if you take that basic desire and match it with a company that has proven that they can spin the same old match three schlock into infectious gold… you can maybe create really interesting experiences that span traditional platforms and mobile gaming ones.

What I would love to see is a better mobile app for World of Warcraft. Why can’t we fish on our mobile phones and have it grant skill-ups and materials for our characters in game? Why can’t we do the normally tedious action of Archaeology in a mobile mini-game? Garrisons themselves were essentially the same sort of thing as a tiny tower like mobile game… why didn’t exist on mobile platforms allowing people to do the upkeep and maintenance activities when they couldn’t otherwise play the game? Why can’t we have a significantly better auction house integration system? Essentially… give players a reason to stay in the game by making them feel more connected to it.. on their own terms. A big part of my frustration with Garrisons is that I knew I had a one to two hour ritual waiting on me every time I logged into the game, before I could feel like I was free to do interesting things… like slay internet dragons. If I could do Garrisons while walking to my car at night, or on my lunch break… it would take some of that burden away so that I knew once I got home… I could do the fun stuff without having to worry about the “paperwork”. Essentially we live our lives on our phones… and the games that integrate better with how we live our lives are going to feel more “real” to us.

Performance Anxiety

September 9, 2015 by Belghast

Cash Shop Fodder

With the impending launch of the Wildstar free to play model, I thought I would talk this morning about one of my problems with cash shops in general. One of the most popular items in any MMO cash shop is the “experience potion” for lack of a better generic term. These are items that grant a limited duration buff and increase the aquisition of something. These sometimes apply to experience but also pvp systems and token currencies. They seem to be fairly ubiquitous when it comes to MMOs and they often times hand them out like candy in your introductory packs. My theory is that they want to get players hooked on these early so they keep coming back to the cash shop anytime they run out. Now if you had boomboxes in Wildstar you already have a few of these more than likely. My problem is… I never spend them. I just logged into my Rift account to take a quick census and I am currently sitting on somewhere between 150 and 200 of these in various forms. They are generally locked from you selling them on the auction house… and since I am not using them they just take up inventory space.

The problem I have with them is that I feel like there is a value associated with them. They cost money, and I want to make sure I get my most out of them. So when a game gives me one.. I hold onto it forever never quite finding the right time to spend it. If the potion is an hour long, it feels like I need to find the perfect time to use it when I will have an hour of uninterrupted time at the keyboard. Even more so it feels like I have to figure out the optimal way to spend my bonus experience time. I do a lot of running around aimlessly in video games, and when I have used an experience potion it feels like I am “on the clock”. I have to get the most out of my time and need to do whatever I am doing with minimal downtime. As a result I just end up crushed with indecision and so they sit in my inventory unspent collecting dust. I end up resenting them being there, because they are taking up space that I could be using for other things. I didn’t want them in the first place, and the game keeps handing them to me like they are important and special… and something that SHOULD be desired.

Performance Anxiety

This just highlights a bigger problem I have in games, that I will call performance anxiety for lack of a better term. It is like there are times when I have to be super focused on the game and take it more seriously than I really want to. When I sign up to raid I accept the fact that once the raid starts it is “go time”. The rest of my game time however I want to be able to stop and smell the roses. The problem is when I group with another living person… I feel like I am also “on the clock” and responsible for making the most of that time grouped together. So instead other than dungeons and raids I actively avoid grouping with anyone. That way I am only responsible for my own enjoyment and won’t feel guilty when I need to step away from the screen because my wife needs me, or the animals have knocked something over and I have to go investigate what they just broke. The worst is when I am in an MMO and there are quest objectives to be done. I feel like I not only have to be aware of my own needs… but the needs of everyone in my party and assure that they also accomplish whatever they need to get done before moving on myself.

I realize all of this is irrational, but this is the sort of mental struggle I go through each time I accept someone else’s group invite. Most of the time I can steel myself against the anxiety and just push forward, but there are other times… when I just cannot risk taking responsibility for others. I talked some yesterday about my current desire to “hide out” and as such I thought I would talk a bit this morning about the other side of the coin. Grouping with other people is often times a draining experience for me. I shift into responsible adult mode, and step up to the plate like I know what I am doing. I am willing to take on this mantle for my friends and my guild… but I am rarely willing to take on this mantle for strangers. I realize most other people don’t quite have the hang up I do with grouping with strangers. So when someone asks me to tank something, or dps something… I always feel strange asking if it is a guild only group. The worst of these experiences so far has been when it comes to partially queuing for raid content. The anxiety that comes with tanking for strangers in a dungeon… is nothing compared to the anxiety of tanking for a raid group full of strangers. For me at least it ranks among the least comfortable experiences, and I would rather simply do nothing… than queue with a bunch of people I don’t know.

Opening The Curtain

I get the impression sometimes that folks seem to think I have my act together. The truth is I am just as strange and vulnerable as the next person. I put on a really good front sometimes, and I do a fairly good job of pushing down my own insecurities. You might ask yourself… why in the world would I be opening up like this? Well the truth is that I know there are lots of people out there with their own quirks, that think they are somehow lesser for them. My theory is that by showing the weak points in my own armor, that others might be more comfortable with themselves as a result. Once this down cycle finishes I will be back to my normal self again, and the armor will go back up. In the mean time I am talking about the things I am struggling with, in hopes that it might help someone out there. We all have our own hang-ups and we learn to deal with them however we can. My coping mechanism tends to be disappearing for a bit while my shields recharge. Tonight I will be submitting myself to a raid group where I assume that we are ultimately going to have to PUG people… even though every fiber of my being tells me to run screaming into the night. There is a certain power in knowing your own limitations and forcing yourself to face them. I’ve learned over the years that everyone is broken inside… just most are better at hiding it than others.

Loyalty Systems

August 19, 2015 by Belghast

Another Bonus Post

It is bizarre that once again I have something that I absolutely have to write about “right now” instead of waiting for a morning post. This makes two bonus posts in a week… so it has to go down as some sort of red letter day or something. The problem being I am just about to write out a post that is going to make a lot of people upset, or at least I think it likely will. That said I feel like I have to be the bad guy here and take the other side of the discussion. What is it exactly that is worth making a bonus post about you ask? Well today Wildstar announced the scheme for their new “loyalty system” and the rewards that come with it. Going further than just dangling shiny objects in front of our faces, they also made a fair attempt to explain how exactly the monetization and loyalty accruals would go. On initial viewing I didn’t think much about it, but it was not long before the twittersphere was buzzing with frustration.

If you examine the system more closely you see that the deck is stacked in favor of players who pay physical money, over players who are paying with their time. This is most noticeable when you take the issue of C.R.E.D.D. the token currency the game has had for awhile that provides players with an alternate form of paying for their subscripting by trading in game platinum for a months token. The C.R.E.D.D. tokens cost players $20 and then can be sold on an in game brokerage for a variable amount of Platinum that fluctuates with the demand on monthly tokens. This allowed some of those early players to get in on the ground floor and snap up several months worth of game time on the cheap, and then has continued to allow folks to play largely for free at the cost of time spent in game farming currency.

Currency Exchange

When it comes to loyalty the equation is very much not equal. The player spending the $20 for the token earns 4000 cosmic points, in addition to whatever platnium they get out of the transaction. The player redeeming the C.R.E.D.D. for a month’s worth of premium game time only gets 1000 cosmic points out of the deal. The initial complaint that I keep hearing is that the C.R.E.D.D. player is paying $5 more per month than the subscription player who is getting their play time for $15 a month instead of $20. At first glance this logic makes a sort of sense, but it isn’t quite that simple. In some game systems you are actually selling your subscription token to another player who then sets the price point. In Wildstar however there is no actual transaction between two players, and a such it becomes hard to really equate the two. What is ultimately happening is this…

Player 1 purchases a C.R.E.D.D. and indicates that they want to sell it.
The Broker NPC gives that player an amount of platnium based on the current exchange rate for that token.
Player 2 indicates that they want to purchase game time for platnium.
The Broker NPC gives them a C.R.E.D.D. token in exchange for an amount of platnium equal to whatever the current exchange rate is.

At no point did the player actually pay $20 for a month’s subscription time, but instead bought in game currency. The second player spent a fixed amount of in game currency to gain a month of subscription time in lieu of spending any real world money. The key benefit of buying C.R.E.D.D. will always be gaining a month of subscription time, or in the new scheme a month of premium access. The loyalty being gained is just a nice added effect, and a thank you from Wildstar for keeping the system running.

The Restaurant Analogy

The deck will always be heavily stacked in favor of the person who is paying physical money to a free to play game. The “free” players have a lot to offer to games, largely because they make a game feel alive and active. In an MMO this is especially important when it comes to filling out dungeon finder queues, and providing items for the economy. However the hard facts are that without folks actually plunking down cash and buying into the game, the games would not and could not exist. I don’t know any figures for the MMO market, but the mobile game market has something like an abysmal 2% “conversion rate” or the amount of players who actually make an in game purchase. Even if we are exceptionally generious and think that MMO players are more likely to spend money… you are probably still looking at something like 10% of the players spending money. Think back to every game launch and the copious tweets, forum posts and blogs that essentially say the same thing each time… “I like the game, but not enough to pay for it.”

In High School I had a good friend from a broken home that was one of four children living off of a super meager single income. My friendly simply could not do a lot of the things that I could do, so often times I would subsidize a dinner here or a movie ticket there… because I valued his time and companionship and knew there was no way in hell he would ever get to do these things unless I did. I never felt used in the equation, or taken advantage of, because having him along made my experience more enjoyable. However if you think about going to a restaurant with someone who is picking up the tab for the entire table. They are doing it as a way of appreciating your company, or because having you along makes the dining experience more enjoyable. However shift for a moment and think about the Restaurant.

While no restaurant owner wants anyone to have a bad time, and they want everyone to get good service… or in this case the awesome game filled with interesting things to do. At the end of the day the person who matters the most to the restaurant owner and their employees is that person picking up the check. That person is going to reap the lion’s share of the special service, and if they tip well are also likely going to get remembered and treated especially nice from that moment on. That check and those tips go directly towards supporting the restaurant and its employees. It makes sense that the person who pays the bill is the one that gets remembered and gets special treatment. So in the case of an MMO the loyalty systems will always be stacked in a way as to reward the person who is willing to keep funneling more money into the system that keeps the lights on, the community staff paid, the servers running, and more content being created.

It Feels Shitty

At this point you are probably saying, “But Bel, that isn’t really fair and feels really shitty” and I agree with you. It does feel shitty. It feels shitty when your time spent in a game and your loyalty to that product is worth less than someone who is spending a lot of money on it. The problem is I can’t really fix that, and I am not necessarily saying it is an amazing system, but just the way these things work. The term “loyalty” always gets bandied about but I think it is a horrible term to use. This is essentially a patronage or donation system, where the folks that are willing to pay are supporting the rest of the folks who are enjoying the system. There is a quote that I have heard hundreds of times, that today I finally looked up the source of. It was apparently originally attributed to the user Blue_Bettle on a MetaFilter article called User-Drive Discontent.

If you are not paying for it, you’re not the customer; you’re the product being sold.

As much as I dislike the cynicism of that statement, I cannot argue with the fact that it is absolutely true. When we use Google, we are making a financial transaction. They are providing us search results and we are selling them our rights to aggregate the data in those search results and present advertisements based on it. Similarly when you purchase game time with C.R.E.D.D. you are essentially providing a product that Carbine turns around and sells to other players for cold hard cash. It is very much the modern equivalent of “sharecropping” where the company owns the game, and you pay with your time spent… and get free rent as a result and a small small share of the rewards. Loyalty systems will always be anything but, so long as the equation does not balance.